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<p><strong>Lead with Vision. Serve with Purpose. Transform Lives.</strong></p><p dir="ltr"><strong>LOVE IS THE WAY to restoration, hope, and recovery.</strong> Since 1941, Scott Mission has been responding to the needs of individuals and families who face hunger and homelessness—offering practical, emotional, and spiritual support to love their neighbours across the Greater Toronto Area (GTA). As their next President &amp; CEO, you will champion this mission and lead the organization into a bold and transformative future.</p><h1><strong>About Scott Mission</strong></h1><h3 dir="ltr"><strong>Vision Prayer</strong></h3><p dir="ltr"><em>Poverty in full retreat, flourishing for all, in Toronto and beyond.</em></p><h3 dir="ltr"><strong>Mission</strong></h3><p dir="ltr">Scott Mission supports and equips those who experience poverty to transition to a life of fullness in themselves, in their community, and in their Creator. To do so, they provide immediate and long-term resources that offer hope, healing, and transformation, while influencing, mobilizing, and supporting partners to work together towards this transformation.</p><h3 dir="ltr"><strong>How they Serve</strong></h3><p dir="ltr">Scott Mission serves those in need with love, dignity, and respect through a range of programs, including:</p><ul><li dir="ltr">Clothing &amp; Food Bank</li><li dir="ltr">Weekday Meal Provision</li><li dir="ltr">Men’s Shelter</li><li dir="ltr">Respite Shelter</li><li dir="ltr">Daycare</li><li dir="ltr">Family Services</li><li dir="ltr">Counseling</li><li dir="ltr">Medical Aid</li><li dir="ltr">Summer Camp</li></ul><h3 dir="ltr">&nbsp;</h3><h1><strong>The Opportunity</strong></h1><p dir="ltr">Scott Mission is seeking a&nbsp;<strong>Chief Operating Officer (COO)</strong> to be a key enterprise leader responsible for end-to-end operations, ensuring excellence, financial sustainability, and delivery on the mission’s objectives. As a core member of the Executive Leadership Team, the COO partners closely with the CEO and senior leaders to provide spiritual leadership, shape strategy, drive growth, and steward resources wisely.</p><p dir="ltr">The COO oversees an integrated portfolio that includes Finance, Property Management, Social Enterprise, Warehouse, Facilities, and Food Services. The leader in this role drives operational excellence and scalable growth by translating strategy into multi-year, measurable initiatives, while advancing multi-sector growth plans, strategic internal and external partnerships, and service expansion across the organization’s operations.</p><p dir="ltr">&nbsp;</p><h1><strong>Responsibilities</strong></h1><h3 dir="ltr"><strong>Operational Oversight</strong></h3><ul><li dir="ltr">Oversee integrated operations across Finance, Property Management, Social Enterprise, Warehouse, Facilities, and Food Services for efficiency and mission delivery.​</li><li dir="ltr">Drive growth strategies by identifying new opportunities, strategic partnerships, and service expansions.​</li><li dir="ltr">Ensure internal service excellence across all functions through consistent standards and accountability.​</li><li dir="ltr">Develop and implement annual operating plans, financial budgets, and performance targets aligned with enterprise-wide objectives.​</li><li dir="ltr">Serve as a strategic advisor to the CEO and Executive Leadership Team, aligning operations with key priorities.​</li><li dir="ltr">Cultivate a culture of measured excellence, building credibility with the Board, senior leaders, and staff.​</li><li dir="ltr">Implement standardized operating procedures, KPIs, and performance measurement frameworks.​</li><li dir="ltr">Provide spiritual leadership that fosters alignment with the organization's statement of faith, mission, vision, and core values.​</li></ul><h3 dir="ltr">&nbsp;</h3><h3 dir="ltr"><strong>Financial &amp; Risk Management</strong></h3><ul><li dir="ltr">Oversee financial performance and operational budgets.​</li><li dir="ltr">Partner with the Finance team to drive profitability and cost efficiency.​</li><li dir="ltr">Identify and mitigate operational, contractual, and market risks enterprise-wide.​</li><li dir="ltr">Ensure full compliance with corporate governance, contracts, and industry regulations.​</li><li dir="ltr">Direct capital allocation for equipment, facilities, and growth investments.​</li><li dir="ltr">Build and maintain key relationships with partners, suppliers, regulators, and investors.​</li><li dir="ltr">Collaborate with the CEO and leadership team on Board reporting, investor relations, and community engagement.​</li></ul><h3 dir="ltr"><strong>Vertical Performance &amp; Team Leadership</strong></h3><ul><li dir="ltr">Lead, scale, and performance-manage a high-capacity operations organization focused on accountability, innovation, and results.​</li><li dir="ltr">Develop team structures and staffing models aligned with growth goals and enterprise needs.​</li><li dir="ltr">Establish KPIs, dashboards, and data analytics to monitor performance and drive continuous improvement.​</li><li dir="ltr">Model inclusive leadership with emphasis on professional development and succession planning.​</li></ul><h1><strong>What You Bring</strong></h1><h3><strong>Candidate Highlights</strong></h3><ul><li dir="ltr"><strong>Executive Leadership:&nbsp;</strong>Strategic, enterprise-wide thinker who aligns operational and financial resources with long-term vision, sustainable growth, and organizational health.</li><li dir="ltr"><strong>Enterprise Collaboration:&nbsp;</strong>Skilled integrator who builds strong cross-functional partnerships in matrixed environments and mobilizes teams around shared priorities.</li><li dir="ltr"><strong>Performance Management:&nbsp;</strong>Data-driven operator with a bias for action, clear accountability, and disciplined follow-through to drive measurable results and continuous improvement.</li><li dir="ltr"><strong>Influence &amp; Communication:&nbsp;</strong>Clear, confident communicator with the presence to inspire investment and engage executives, Board members, frontline staff, and external partners around key decisions and change initiatives.</li><li dir="ltr"><strong>Innovation &amp; Agility:&nbsp;</strong>Measured entrepreneur who identifies and tests new approaches, adapts quickly to evolving needs, and leads teams through complexity and growth.</li><li dir="ltr"><strong>Mission-Driven Stewardship:&nbsp;</strong>Deep commitment to social impact and the organization’s mission and values, leading with integrity, transparency, and a strong sense of responsibility for people and resources.</li></ul><h3 dir="ltr"><strong>Experience &amp; Education</strong></h3><ul><li dir="ltr">10+ years of progressive leadership in operations, with demonstrated responsibility for multi-function portfolios (e.g., finance, facilities, programs, or shared services).</li><li dir="ltr">Minimum of 5 years in a C-suite or senior enterprise leadership role with direct accountability for cross-functional performance and results.</li><li dir="ltr">Proven track record leading complex, enterprise-wide operational functions in a nonprofit or closely related mission-driven environment.</li><li dir="ltr">Demonstrated success building and leading high-performing teams and driving large-scale, cross-functional initiatives from strategy through execution.</li><li dir="ltr">Significant experience partnering with and influencing a Board of Directors and executive peers on strategy, risk, and operational priorities.</li><li dir="ltr">Deep fluency in project and operations management, including the design and optimization of processes, systems, and performance metrics.</li><li dir="ltr">Strong financial acumen, with hands-on experience leading budgeting, P&amp;L oversight, and strategic capital and investment decisions.</li><li dir="ltr">Bachelor’s degree in business, finance, or related field; equivalent combination of education and senior leadership experience considered</li><li dir="ltr">Master’s degree preferred.</li></ul><h1><strong>About the Compensation</strong></h1><h3><strong>Salary and Benefits</strong></h3><p dir="ltr">Salary: The salary range is $160,000 - $180,000</p><p dir="ltr">RRSP 6.5% match defined contribution plan</p><p dir="ltr">Vacation allotted: 5-6 weeks</p><h3 dir="ltr"><strong>Workplace Environment</strong></h3><p dir="ltr">This is a full-time role with the option for hybrid work of 2 days in office per week. The primary workplace being the Scott Mission HUB Distribution Centre at&nbsp;<strong>5 McLachlan Dr, Etobicoke, ON M9W 1E5</strong>.</p><p dir="ltr">Please note that this role may require occasional travel and work outside of regular business hours, as necessary, to fulfill organizational needs.</p><p dir="ltr">&nbsp;</p><h3 dir="ltr"><strong>Are You Ready to Lead with Love?</strong></h3><p dir="ltr">Join Scott Mission, Toronto's longstanding beacon of mercy since 1941—delivering thousands of meals, shelter, and vital healthcare to restore hope amid hunger, homelessness, and families in need. Apply your C-suite expertise to guide strategic growth across Finance, Social Enterprise, Facilities, and more, while providing spiritual stewardship for meaningful Kingdom impact.</p>

Scott Mission

Chief Operating Officer

<h3><strong>Join our Team!</strong></h3><p>Summit Community Church (SCC) is seeking a Director &nbsp;of Church Operations who can bring focus, structure, and momentum to the operational life of the church.</p><p>Reporting to the Senior Pastor, this role provides leadership for the people, systems, and resources that keep SCC running effectively today while preparing it for tomorrow. In this role, you’ll oversee administration, facilities, finance, people practices, and operational planning, working closely with the Senior Pastor to ensure the church’s mission is supported with clarity, excellence, and care.</p><p>As SCC prepares for a future building project, you’ll play a central role in laying the operational groundwork to support that process. Another key priority will be designing and leading an enhanced volunteer program that engages the congregation in meaningful service and builds long-term ministry capacity.</p><p>This is a practical, strategic, and people-focused leadership role for someone who loves turning plans into action, strengthening systems, and helping others succeed.</p><h3><strong>What You’ll Do</strong></h3><ul><li>Lead and coordinate SCC’s operational and administrative functions, ensuring excellence across facilities, finance, people practices, and administration</li><li>Oversee financial stewardship and reporting, working with the Accountant and Senior Pastor to develop and monitor the annual budget</li><li>Provide leadership for SCC’s facilities, vendor relationships, and building-related planning, ensuring the church environment is safe, welcoming, and well-maintained, and that operational readiness supports growth and the upcoming building project</li><li>Equip and develop staff in operations-related roles, fostering a culture of accountability, teamwork, and follow-through</li><li>Lead and strengthen SCC’s volunteer engagement program, partnering with pastors and ministry leaders to recruit, train, and support volunteers across all areas of ministry</li><li>Plan and coordinate logistics for church events and gatherings, ensuring all operational details run smoothly</li><li>Develop, document, and implement clear operational systems, processes, and policies that reflect SCC’s mission and values, including Plan to Protect®</li><li>Build sound governance practices by ensuring strong documentation, cross-training, and role coverage to maintain consistency and continuity of operations</li><li>Champion a positive culture by fostering collaboration, consistency, and proactive communication</li></ul><h3><strong>What You Bring</strong></h3><p><strong>Education &amp; Experience&nbsp;</strong>&nbsp;</p><ul><li>Post-secondary education in business administration, non-profit management, facilities management, or a related field</li><li>5–7+ years of experience in operations, administration, or organizational leadership, ideally in a church or non-profit setting</li><li>Experience overseeing budgets, facilities, staff, and volunteer teams</li><li>Background in developing systems and processes that enable long-term organizational effectiveness</li><li>An equivalent combination of experience and education will be considered.</li></ul><p><strong>Skills &amp; Attributes</strong>&nbsp;</p><ul><li>Highly organized and systems-minded, able to translate vision into clear plans and timelines that keep operations running smoothly</li><li>Strong planning and project management skills, with the ability to coordinate multiple priorities such as facility oversight, events, and long-term initiatives</li><li>Sound understanding of financial stewardship, with the ability to manage budgets, interpret reports, and support informed decision-making</li><li>Able to design and refine administrative, HR, and operational systems that improve efficiency, communication, and accountability</li><li>Skilled at engaging, organizing, and developing people, fostering collaboration, supporting performance, and helping staff and volunteers succeed in their roles</li><li>Naturally relational, with strong interpersonal and communication skills that build trust, clarity, and follow-through across staff, volunteers, and vendors</li><li>Strategic thinker who proactively balances short-term operational needs with long-term planning and capacity building</li><li>Approaches work with humility, curiosity, and a desire to learn, understanding that systems and people evolve together</li><li>Comfortable with technology and digital tools that enhance communication, planning, and workflow management</li></ul><h3><strong>Position Requirements</strong>&nbsp;</h3><ul><li>Legally able to work in Canada</li><li>Able to work onsite in Richmond Hill, including Sundays and some evenings or holidays</li><li>Can provide a satisfactory Criminal Record Check and Vulnerable Sector Check</li><li>Demonstrates alignment with The Christian and Missionary Alliance’s doctrine and statements of faith</li></ul><h3><strong>Why Join Us</strong></h3><p>Summit Community Church is a growing, missional church passionate about guiding people to know and intentionally follow Jesus. You’ll be part of a dedicated team and a vibrant church community committed to shaping the next generation for Christ. For more information, check us out at:&nbsp;<a href="http://www.summitcommunity.ca" target="_blank">www.summitcommunity.ca</a>.</p><h3><strong>How&nbsp;to&nbsp;Apply</strong></h3><p>Submit your cover letter and resume in one document to&nbsp;<a href="mailto:gerry@summitcommunity.ca" target="_blank">gerry@summitcommunity.ca</a>. Applications will be accepted until the position is filled. We thank all applicants for their interest; those selected for follow-up will be contacted directly.</p><p><em>Summit Community Church is committed to creating an inclusive, accessible, and equitable workplace, and we welcome applications from people of all backgrounds.&nbsp;If you need accommodation in any stage of the recruitment or selection process, please let us know and we will handle your request confidentially and provide reasonable accommodation to support your participation.&nbsp;</em></p>

Summit Community Church

Director of Church Operations

<p>If you are interested in C-Level Executive Roles (ex. CEO, Executive Director, CFO, VP) in the charitable and non-profit sector and would like to be considered for future opportunities through Cause Leadership executive searches, please apply through this link.</p><p>All applicants should provide a resume and a cover letter explaining the type of position you seek as well as the geographical location (city, province) where you reside.</p><p>We look forward to connecting in the future.</p><p>Thank you.</p>

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